SPF (Sender Policy Framework) is an email authentication protocol that helps identify authorized mail servers permitted to send email on behalf of your domain. This prevents spoofing and improves email deliverability.
This guide explains how to configure SPF for FreshSales, a platform that aligns sales and marketing teams while enhancing customer experience throughout their lifecycle.
Note: If you’re already using Sendmarc for SPF management, simply copy ‘include:_spf.freshsales.io’ and follow the steps here.
To authorize FreshSales to send emails on your domain’s behalf:
Example of an updated SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:another.net include:_spf.freshsales.io ~all |
Example of a new SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:_spf.freshsales.io ~all |
Allow up to 48 hours for DNS propagation, depending on your DNS host.
For detailed instructions on how to update your SPF record through Sendmarc, refer to the Sendmarc SPF Setup Documentation.
Refer to FreshSales’s official documentation for SPF setup here.
Find out how to configure your FreshSales DKIM settings here.