SPF (Sender Policy Framework) is an email authentication protocol that specifies which mail servers are authorized to send emails on behalf of your domain, preventing spoofing and ensuring secure delivery.
This guide walks you through the configuration process required to authorize Autotask PSA to send mail using your domain.
Note: If you’re already using Sendmarc for SPF management, simply copy ‘include:autotask.net’ and follow the steps here.
To authorize AutoTask to send emails on your domain’s behalf:
Example of an updated SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:another.net include:autotask.net ~all |
Example of a new SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:autotask.net ~all |
Allow up to 48 hours for DNS propagation, depending on your DNS host.
For detailed instructions on how to update your SPF record through Sendmarc, refer to the Sendmarc SPF Setup Documentation.
Refer to Autotask’s official documentation for SPF setup here.
Find out how to configure your Autotask DKIM settings here.