SPF (Sender Policy Framework) is an email authentication protocol that prevents unauthorized senders from sending emails on behalf of your domain. By validating the sending servers, SPF helps protect against spoofing and phishing.
This guide explains how to configure SPF for KnowBe4, a platform that provides security awareness training and simulated phishing to help organizations strengthen their human firewall.
Note: Before you add KnowBe4 to your SPF record, you’ll need to disable the return-path header in your KSAT Account Settings. For more information, see our Change the Return-Path Header in Your Account Settings article.
If you’re already using Sendmarc for SPF management, simply copy ‘include:_spf.psm.knowbe4.com’ and follow the steps here.
To authorize KnowBe4 to send emails on your domain’s behalf:
Example of an updated SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:another.net include:_spf.psm.knowbe4.com ~all |
Example of a new SPF record:
Host | Type | Value |
---|---|---|
@ or blank | TXT | v=spf1 include:_spf.psm.knowbe4.com ~all |
Allow up to 48 hours for DNS propagation, depending on your DNS host.
For detailed instructions on how to update your SPF record through Sendmarc, refer to the Sendmarc SPF Setup Documentation.
Refer to KnowBe4’s official documentation for SPF setup here.
Find out how to configure your KnowBe4 DKIM settings here.