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Featured article

  • 09 Oct 2026
  • 6 minutes read

Spoofed Emails Reaching Customers? Next Steps

Spoofed Emails Reaching Customers? Next Steps

When spoofed emails reach your customers, assign owners, triage with header analysis, coordinate messaging, and move to p=reject in stages.

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A pair of hands holding a smartphone with the Zendesk logo glowing above the screen
  • 09 Oct 2026
  • 5 minutes read

Zendesk Sender Authentication: What's Changing

Zendesk sender authentication now defaults to Minimal. Learn how each profile handles SPF, DKIM, and DMARC, and how to keep your email out of Suspended tickets.

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A glowing envelope viewed through a magnifying glass that shows a shield with a checkmark, surrounded by streams of digital data
  • 08 Oct 2026
  • 5 minutes read

DMARC Check Results: What They Verify and Miss

DMARC check results confirm your record is valid, not how receivers treat your email. Learn what they leave out and how each role should act on each result.

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A glowing laptop screen showing an @ symbol, surrounded by floating envelopes, several with red warning triangles
  • 07 Oct 2026
  • 5 minutes read

Scam Email Addresses: Three Types, Three Controls

Scam email addresses rely on exact-domain spoofing, lookalike domains, or compromised accounts. Learn the detection signals and controls each one needs.

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Email spoofing attack triage: telling a threat apart from a misconfiguration
  • 06 Oct 2026
  • 6 minutes read

Email Spoofing Attack or Misconfiguration?

Learn how to tell an email spoofing attack apart from a misconfiguration using DMARC report data, authentication failure patterns, and behavioral signals.

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A glowing envelope with a globe icon above it, surrounded by a network of connected nodes
  • 05 Oct 2026
  • 5 minutes read

Why a PTR Record Deserves Closer Attention

A PTR record rarely gets attention, yet a wrong one can quietly work against your email even when DMARC, SPF, and DKIM all check out. Here's why it matters.

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An illuminated enterprise office building surrounded by floating envelope icons connected by glowing data lines
  • 02 Oct 2026
  • 7 minutes read

Email Sender Visibility Roadmap for Enterprises

Email sender visibility gives security, IT, compliance, and marketing one view of every sender. Learn how to build it with a detect, correlate, respond roadmap.

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Digital illustration representing impersonation scams that fake a trusted government or brand identity
  • 2 Oct 2026
  • 4 minutes read

The FBI’s Warning on Impersonation Scams Applies to Your Brand Too

The FBI reports over $1.6 billion lost to government impersonation scams. Learn why the same fraud schemes threaten any brand people trust.

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A glowing digital invoice at the centre of a network of smaller documents with red alert points
  • 01 Oct 2026
  • 4 minutes read

Invoice Fraud: What Over a Million Emails Reveal

An invoice fraud campaign of over one million emails targeted accounts payable teams. Learn the warning signs and which controls address each attack route.

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Digital illustration representing the layered relationship between DKIM signing and DMARC policy enforcement
  • 30 Sep 2026
  • 4 minutes read

DKIM vs. DMARC: Why Enterprises Need Both, Not Either

DKIM vs. DMARC: DKIM signs outbound email; DMARC enforces policy and reports on abuse. See why enterprises need both, deployed in the right order.

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A glowing digital key next to a red warning triangle on a dark cyber background
  • 29 Sep 2026
  • 6 minutes read

What Causes a DKIM Fail and How to Resolve It

A DKIM fail often has more than one possible cause. Work through the DNS, selector, and signing layers to find it, then resolve it for good.

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Two glowing envelopes, one marked with a user icon and one with a verified shield, connected by a stream of light
  • 28 Sep 2026
  • 5 minutes read

SPF vs. DMARC: What Enterprises Must Know

SPF vs. DMARC through an enterprise lens: what each protocol checks, where SPF falls short, and how DMARC enforcement closes that exposure.

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Digital illustration representing DKIM governance and enterprise key inventory management
  • 25 Sep 2026
  • 5 minutes read

DKIM Governance at Scale: Diagnosing Silent Failures

DKIM governance breaks down due to silent drift, not misconfiguration. Learn how to diagnose failures, build a key inventory, and close gaps.

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Illustration representing spam prevention through sender authentication
  • 24 Sep 2026
  • 5 minutes read

Stopping Spam Starts with Sender Authentication

Reducing spam takes more than filtering. Learn how sender authentication protects inbound delivery and stops attackers from spoofing your domain.

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Temperror vs permerror in SPF and DKIM authentication checks
  • 23 Sep 2026
  • 4 minutes read

Temperror vs. Permerror in SPF and DKIM

Not every SPF or DKIM failure needs a fix. See how temperror and permerror differ, what causes each, and when a result actually requires DNS changes.

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Digital illustration representing email address spoofing and domain impersonation
  • 22 Sep 2026
  • 5 minutes read

Email Address Spoofing: What Scammers Can Do with Your Domain

Email address spoofing lets scammers impersonate your brand without touching your mailbox. Learn how SPF, DKIM, and DMARC stop it.

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Digital illustration representing a DKIM verification failure caused by a canonicalization mismatch
  • 21 Sep 2026
  • 4 minutes read

DKIM Verification Failure: A Guide for Enterprise Teams

Learn why a canonicalization mismatch can cause a DKIM verification failure, plus the selector strategy and checklist that limit risk.

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Digital illustration representing email breach prevention against domain impersonation and internal account compromise
  • 17 Sep 2026
  • 5 minutes read

Breach Prevention: Domain Impersonation vs. Internal Account Compromise

DMARC enforcement stops domain spoofing, but internal account compromise bypasses it entirely. See what breach prevention actually requires.

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Digital illustration representing DMARC authentication failures across SPF, DKIM, subdomain, and forwarding checks
  • 16 Sep 2026
  • 5 minutes read

DMARC Failure Types: A Diagnostic Playbook for Enterprise Teams

A structured guide to DMARC failure types, covering root-cause checks and fixes for SPF, DKIM, subdomain, and forwarding failures.

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